Mission Statement

Mission Statement

Mission Statement

Since our inception, DEL Motorized Solutions has redesigned the automated window treatment industry. Through our commitment to provide an unprecedented customer experience, our clients are priority one from start to finish and beyond. With over 35 years of experience we have become the leader in our industry for the level of quality we provide in our products and services. Our goal is to bring new and innovative products to our industry to satisfy the demand placed by a continually evolving marketplace, and above all to provide a more personable sense of business and responsibility to our customers.

As the CBO (Chief Business Office) for DEL Motorized Solutions, I am proud to highlight the many programs and benefits that our company has instituted as our “standards” which go far above and beyond others in our industry. To our company, customer service means working with our clients to ensure their satisfaction through:

  • No restocking Fees on Parts and Accessories
  • 30 Day No Hassle System Upgrades
  • Free Roller Shade and Cellular Shade Cut Downs For Shades Which Have Been Ordered Incorrectly
  • 7 Days a Week Technical Support
  • Free Fabric Samples
  • Free Return Shipping
  • Free Remote Programming

Being an industry leader to us also means that we must stand behind what we offer and the services we provide. We feel that the best demonstration of our commitment to these ideals can be seen in our:

  • Lifetime Installation Labor Warranty
  • Extended Manufacturer’s Parts Warranties On All Items Sold

We at DEL Motorized Solutions are grateful for all of our friends, partners, and customers we have been fortunate to work with over the years and provide both Referral Programs and Loyalty Programs via monthly specials as a token of our appreciation. We will continue to find new ways to show our gratitude with such things as being an Exclusive Coulisse Provider to help keep us at the forefront of our industry.

I would like to personally thank you for your consideration and interest in our company and look forward to working with you in the future. Please feel free to contact me any time at jay@motorizedsolutions.com.

Jay Pegg
Jay Pegg
(Chief Business Officer)

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