Frequently asked questions

Q. Do you have a showroom to view products?

Yes! We have several showrooms which can be found across the nation. Please speak with one of the members from our Quotes and Design team at 1.866.44.MOTOR (66867) for the showroom nearest you.

Q. Can I control my window treatments from a mobile/smart device?

The vast majority of our systems can be fully integrated with mobile/smart devices via app control.

Q. Do your systems work with Amazon Alexa or Google Assistant?

Yes! Our systems can be controlled through both Amazon Alexa and Google Assistant voice controls.

Q. How do I receive pricing for my project?

Pricing can be provided by submitting a “Request Info” form which can be found on our website by clicking here, or by speaking with one of the members from our Quotes and Design team at 1.866.44.MOTOR (66867).

Q. How does your quoting process work?

Due to the high level of customization involved with our products, it is difficult to provide an accurate proposal without a member of our Quotes and Design team discussing your application with you. We typically begin with the style of the treatment, size of the opening and type of power (battery, AC, low voltage). Other items of note would be the style of control needed and whether integration is desired.

Q. Do you have a system that would work if I am unable to run wires?

Yes! Our systems range from hardwired AC and DC, Plug-and-Play, battery, and solar powered.

Q. Can your systems integrate with a 3rd party automation system such as Control4, Crestron, etc.?

Our systems can integrate with the majority of third party automation systems via contact closures, RS232, RS485, IP (Ethernet), and also IR.

Q. How long is your warranty?

We offer the most extensive system warranty in the industry. For more information please visit our warranties page here.

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